Please login or register to print this page.


Royal Society of Medicine

Clinical Articles, News & Views

Proposals to centralise hospital services flawed

Proposals for centralising hospital services based on studies linking the volume of hospital activity to the outcomes achieved are unfounded, according to a paper1 published recently in Health Services Management Research (HSMR). Most such studies fail to demonstrate a causal link between volume and outcome and consequently should not be used to justify centralisation, the paper finds.

Calling for new guidelines for assessing the case for centralisation, author Anthony Harrison (Research Associate, King’s Fund) said: “Systematic reviews of the evidence linking volume of activity of a hospital or clinician to the outcomes they achieve have confirmed that it is unreliable, yet official documents continue to use volume and outcome studies in support of the changes they propose”.

What appear to be statistically sound relationships between volume and activity may be misleading because they do not adjust for confounding factors such as differences in case-mix, the paper says. These may arise because of differences in the characteristics of the catchment areas of different hospitals or because healthier people with higher incomes are more likely to travel to a more distant hospital. When differences in case-mix are taken into account, the apparent benefits of scale may be reduced or even disappear.

Mr Harrison said: “Even when the case-mix is accounted for, the overall result may hide the fact that some large units or surgeons carrying out a large number of operations produce poor results. There is also evidence that performance varies widely even among experienced surgeons.” Even with a well-founded relationship between volume and outcome in statistical terms, Mr Harrison warns against assuming that better outcomes will result from centralisation. If applied across the board, centralisation could result in high-performing smaller units closing and poor-performing larger units expanding.

“In the light of the evidence it is hard to understand why volume and outcome studies continue to be used as a guide to action” said Mr Harrison. “One reason may be that it seems intuitively reasonable that volume and outcome should be positively related, on the grounds that ‘practice makes perfect’.” However, most volume and outcome studies cannot prove that this is the case since very few use data extending over different time periods and consequently cannot identify whether performance improves as experience accumulates, Mr Harrison continues.

“Proposals for centralising services continue to cherry pick the evidence or overstate the strength of the evidence from volume and outcome studies,” said Mr Harrison. “They should instead be based on a much broader-based analysis and at a minimum include measures such as outcomes actually achieved, an assessment of the implications for access, short-run and long-run changes in costs, the availability of other factors, particularly skilled staff, and finally the implications for other services both at the losing and gaining institutions.”


1. Harrison A.  Assessing the relationship between volume and outcome in hospital services: implications for service centralization. Health Serv Manage Res 2012;25:1–6.  doi: 10.1258/hsmr.2011.011027

Published on: March 9, 2012

Members Area

Log in or Register now.



Subscribe to our RSS feed


Sign up for our regular email newsletters & be the first to know about fresh articles and site updates.


    None Found


  • ArrhythmiaAlliance
  • Stars
  • Anticoagulation Europe
  • Atrial Fibrillation Association

You are not logged in

You need to be a member to print this page.
Sign up for free membership, or log in.

You are not logged in

You need to be a member to download PDF's.
Sign up for free membership, or log in.